City of Freeport, Illinois


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Water & Sewer

Directions to City Hall


Freeport Water and Sewer Commission

Phone: (815)-233-0111
Fax: (815)-599-5819
Office Hours: 8:00 a.m. to 5:00 p.m.
For calls on Saturday or Sunday or after 5:00 pm, please call (815) 233-0711

Please use rear entrance located on Exchange Street for Water & Sewer business.
Office Location:

314 West Stephenson St., Suite 010
Freeport, Illinois, 61032

Mission Statement:
Freeport Water and Sewer will provide customers with high quality water and service in the most efficient and economical manner. We will work in cooperation with the customers to provide and maintain a safe, clean and secure water and sewer service now and for the future. view link to history



1.  Do nothing and you will continue to receive a paper bill.
2.  View my bill online
3.  Pay my bill online
      • Auto-Pay Online — Financial institution checking account.
        (FREE. No convenience fees.) Call 1-815-233-0111 to set up.
      • Pay Online — Credit and debit cards, and electronic checking
        ($2.99 fee per transaction.)
4.  Pay my bill with a phone call to 1-877-885-7968
        ($2.99 fee per transaction)


Water and Sewer Drop Box is located in the rear of the 524 Building use Green Street north parking lot entrance.

Water and Sewer Documents
Water and Sewer Rate Structure - March 6, 2017 view link
Water and Sewer Rate Structure presentation for the January 17, 2017 City Council Meeting view link
Infrastructure presentation for the December 12, 2016 Committee of the Whole view link
Storm Drainage & Erosion Control Management Design Manual view link
Water and Sewer Rates view link
Water Quality Report 2016 Report 2016
Water Quality Report 2015 Report 2015
Water Quality Report 2014 Report 2014
Water Quality Report 2013 Report 2013
Water Quality Report 2012 Report 2012
Water Quality Report 2011 Report 2011
Water Assessment Survey Survey

The 2015-2016 City of Freeport Water and Sewer Commission, Phase B-Water Main Replacement and Upgrade Project is made possible by the financial assistance and cooperation of the Illinois Environmental Protection Agency and its State Revolving Fund (SRF) providing low interest infrastructure loans to protect or improve Illinois' quality of drinking water resources.

The purpose of this Water and Sewer Commission Project is to make water system improvements, including an estimated 21,080 feet of water main upgrades to 12 and 16 diameter in key areas that would provide adequate water transmission lines from the new Well No.9 to the new Elevated Tank and improvements to pressure zones, including the replacement of 10,310 feet of 6-8 inch water main and the replacement of 75 valves. The project will be funded through a State Revolving Fund loan from the Illinois Environmental Protection Agency with the project cost estimated to be $8,587,963.77.

View Map of Phase B Proposed Project Area

Request for Proposals and Bid Tabulations posted by Water and Sewer Commission:


Quick Links

> Meeting Calendar
> Bid Documents
> Codified Ordinances
> Forms
> FAQs
> Regional Media
> Chamber of Commerce
> Northwest Illinois Development Alliance
> Freeport/
Stephenson County Visitor's Bureau
> Freeport Downtown Development Foundation
> Stephenson County
> Freeport Township Assessor
> Lincoln-Douglas Debate Info

Freeport City Hall
314 W. Stephenson St.
Freeport, IL 61032
Phone: 815-235-8200 or 815-235-8203